Refund policy

Return/Exchange/Cancelation Policy


General Return Policy

United Bags, Inc. and it's affiliates are committed to quality assurance and guarantees our products to be free from manufacturing defects or flaws. The customer may return new, unused items sold and fulfilled by the BAG Store within 30 days of delivery for a full refund only if they are defective. We will pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Please call our Customer Service number at 800-331-9200 to talk to a representative who can assist and guide you through the process. A 35% restocking fee will be applied to all returns (excluding defective items). Customer pays all return freight costs. Refunds will only be issued after we have received and inspected the returned product.


Cancellations

Once your order has been authorized and shipped, it is considered final. To cancel an order that has not been shipped, please call Customer Service immediately at 800-331-9200


Refunds

Refunds will be done via company checks after we received and inspected the product.